Privacy Policy

Last Updated: ____________

[TRUST NAME] (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you use our Platform.

1. INFORMATION WE COLLECT

• Information you provide: name, phone number, email, address, date of birth, and application details.
• Documents you upload: ID proof, income proof, widow certificate, school/college documents, medical reports, photographs, etc.
• Payment information: We do not store full card/bank details. Payment gateways may collect such data. We may receive transaction references/IDs and payment status.
• Device and log data: IP address, device type, browser, pages visited, timestamps, and basic analytics.

2. HOW WE USE INFORMATION

• To register users and process applications.
• To verify eligibility and prevent fraud.
• To contact you regarding application status, document requests, or program updates.
• To maintain records for compliance, audit, and reporting.
• To improve the Platform and overall user experience.

3. LEGAL BASIS & CONSENT

By using the Platform and submitting information, you consent to the collection and use of your information as described in this Privacy Policy.

You may withdraw consent by contacting us; however, doing so may affect the processing of your application or participation in Trust programs.

4. SHARING OF INFORMATION

We may share information with:

• Trustees, committee members, authorised staff, or volunteers on a strict need-to-know basis.
• Service providers (hosting, SMS/email, analytics, payment gateways) required to operate the Platform.
• Government or law enforcement authorities when legally required.

We do not sell your personal information to third parties.

5. DATA RETENTION

We retain personal information for as long as required for Trust programs, legal compliance, audits, dispute resolution, or as permitted by applicable law.

6. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

7. YOUR RIGHTS

You may request access, correction, or deletion of your personal information, subject to applicable law and legitimate Trust requirements.

8. CHILDREN’S PRIVACY

If a minor applies for scholarship or aid, information must be submitted by a parent, guardian, or authorised representative.

9. CONTACT

Email: [TRUST EMAIL]
Address: [TRUST ADDRESS]